Company Details

This Website is owned and operated by [NOM_SOCIETE] SAS, a simplified joint-stock company (société par actions simplifiée) with a share capital of €[CAPITAL_SOCIAL], registered with the [VILLE] Trade and Companies Register under number [NUMERO_RCS] R.C.S. [VILLE], intra-Community VAT number [NUMERO_TVA_INTRA].

Registered office: [ADRESSE_SIEGE_SOCIAL], France
SIRET: [NUMERO_SIRET]
Training Activity Declaration Number (NDA): [NUMERO_DECLARATION_ACTIVITE] (issued by [PREFET_REGION])
E-mail: [EMAIL_CONTACT]
Telephone: [TELEPHONE]

Article 1. Scope and Definitions

1.1 These Terms and Conditions (“Terms”) govern access to and use of the website [URL_SITE] (the “Platform”) and any courses, certifications, digital content or services (collectively, the “Services”) provided by [NOM_SOCIETE] SAS (“we”, “us”, “Company”).

1.2 Additional written agreements signed between you and us prevail over any conflicting provision of these Terms.

Article 2. Acceptance of the Terms

By creating an account, purchasing Services or otherwise using the Platform, you confirm that you have read, understood and agree to be bound by these Terms.

Article 3. Training Activity Compliance

As a registered training provider under French law, we comply with Training Activity Declaration (NDA) requirements and applicable consumer protection regulations for distance learning. Certifications issued are internal certificates and attestations of completion issued by [NOM_SOCIETE].

Article 4. Pre-Contractual Information (Distance Sales)

Before confirming any order you will be shown, in a clear and legible manner: a description of the chosen Service; the total price inclusive of all taxes and fees; accepted payment methods; the start date or delivery schedule; the existence of the statutory right of withdrawal, its conditions and the model form (see Annex 1); the existence of legal guarantees and our after-sales service; the contact details of the competent consumer mediator; any technical restrictions such as territorial limitations or export controls. By clicking the order button labelled “Order with obligation to pay” you place a binding order and acknowledge that payment is required.

Article 5. Electronic Communications

You agree that we may provide all contractual information and notices by electronic means (e-mail or display on the Platform) and that such communications satisfy any requirement for written form.

Article 6. Account Registration and Security

You must provide accurate, complete and current information when creating an account and keep your login credentials confidential. You are responsible for all activities occurring under your account. You agree not to share your account with any other person. Notify us immediately of any unauthorised use.

Article 7. Licence to Use and Intellectual Property

We grant you a limited, non-exclusive, revocable, worldwide licence to access and view the Platform and, where applicable, download course materials solely for your personal, non-commercial use in accordance with these Terms. No other rights are granted.

All content on the Platform, including text, graphics, logos, videos, software and trademarks, is protected by intellectual-property laws and remains our property or that of our licensors. You may not copy, modify, distribute, perform, display, de-compile or exploit any content except as expressly permitted or by mandatory law.

Article 8. Platform Rules and Content Moderation

Prohibited content. Users may not post content that is unlawful, infringes intellectual-property rights, is defamatory, or hateful.

Notice-and-action. Anyone may notify illegal content via the form available at [URL_SITE]/report. Verified notices result in swift removal or disabling of access.

Internal complaints. If your content is removed, you may submit a complaint through your account dashboard within six months.

Article 9. Responsible Use

You agree not to: (a) upload or transmit malware or unlawful content; (b) engage in data scraping or unsolicited marketing; (c) interfere with the Platform’s functioning; (d) breach applicable sanctions, export-control or anti-money-laundering regulations.

Article 10. Third-Party Links

The Platform may contain links to third-party sites for whose content we are not responsible. Use of such sites is at your own risk and governed by the terms of the relevant third party.

Article 11. Prices, Taxes and Payment

Prices are displayed including applicable taxes unless otherwise indicated. Payment is due immediately upon order confirmation via the methods offered at checkout. Failed payments may result in service suspension.

Article 12. Right of Withdrawal (Consumers)

Standard period. Consumers located in the European Economic Area have 14 days from the date of contract conclusion to withdraw without giving any reason.

Exercise. To exercise the right, send us an unequivocal statement by e-mail or post using the model form in Annex 1. We will acknowledge receipt without delay.

Effects. We will reimburse all payments received, including standard delivery costs, within 14 days using the same payment method, unless agreed otherwise.

Waiver for Digital Content. You expressly agree that the supply of digital content may begin before the end of the 14-day withdrawal period. By giving your express consent via a checkbox at checkout, you acknowledge that you thereby lose your right of withdrawal.

Article 13. Business Clients

If you are purchasing on behalf of a company or other legal entity, you represent that you have the authority to bind that entity. The provisions of consumer law, including the right of withdrawal and consumer mediation, do not apply to Business Clients.

Article 14. International Compliance

We comply with applicable international laws and regulations. Services may be unavailable in certain jurisdictions due to legal restrictions.

Article 15. Privacy and Data Protection

Processing of personal data is governed by our Privacy Policy, which forms part of these Terms and complies with applicable data protection laws including GDPR.

Article 16. Legal Guarantees

Conformity. Digital content and services must conform to the contract. In case of lack of conformity you may require that the content be brought into conformity or obtain a price reduction or refund according to French law.

Hidden defects. You also benefit from the guarantee against latent defects under Articles 1641 et seq. of the French Civil Code.

Article 17. Warranties and Liability

Nothing in these Terms limits liability for death, personal injury, gross negligence or wilful misconduct. Subject to the foregoing, our aggregate liability arising out of the Platform or any Service is limited to the amount actually paid by you for the affected Service. We are not liable for indirect or consequential loss such as loss of profit or data.

Article 18. Indemnification

You agree to indemnify us against claims and damages arising out of your unlawful use of the Platform or breach of these Terms.

Article 19. Termination

We may suspend or terminate your access at any time for serious breach. On termination intellectual property provisions, warranties, liability, indemnification and governing law clauses survive.

Article 20. Force Majeure

Neither party is liable for failure to perform caused by an event beyond reasonable control.

Article 21. Consumer Mediation and Governing Law

In case of dispute you may contact the CMAP – Centre de Médiation et d’Arbitrage de Paris, 39 avenue Franklin Roosevelt, 75008 Paris (www.cmap.fr). Provided you have first submitted the dispute to us in writing, the mediator can be seized free of charge.

These Terms are governed by French law. For Business Clients, any dispute shall be subject to the exclusive jurisdiction of the courts of Paris, France. Consumers may, however, benefit from mandatory provisions of the law of their habitual residence and may bring proceedings before their local courts.

Article 22. Assignment and Modification

You may not assign or transfer your rights under these Terms without our prior written consent. We may transfer our rights and obligations to a successor entity. We may amend these Terms by giving at least 30 days’ notice. Continued use after the effective date constitutes acceptance of the new Terms.

Article 23. Contact

For any question please write to us at the address in the header or e-mail [EMAIL_CONTACT].

Annex 1 – Model Withdrawal Form